Wenzhou Prance Hydraulic Equipment Co., Ltd
Frequently Asked Questions
We are A company integrating industrial and commercial
operations,our product ranges is Rexroth-type, Vickers-type, Danfoss-type and
Kawasaki-type pumps, motors and valves , test every unit before shipment, and
take single-point responsibility for your whole order,especially we provide the
Visualize order processing flow for our VIP client to let them Know every step
of production until you receive the cargo , like video of Machining,testing
,photo of packing ,update the delivery time and transportation period etc. You
get factory-level prices with one accountable partner. Send us your model list –
we’ll quote within 24 hours.
Our hydraulic pumps, motors and valves carry CE
certificates (No. HTT202203260L for pumps, HTT202206432L for valves and
HTT202206433L for motors) and renewed RoHS reports (2025). We send certificate
copies with every quotation, and third-party inspection (SGS / BV) before
shipment is welcome. Message us to receive the full certificate file today.
We Support sea freight /Air freight/Land freight/
Express includes DHL,UPS,TNT,Fedex
Yes – this is what we do every day. Send a photo of the
nameplate or the part number (A10VSO, A4VSO, A11VLO, A20VLO, A6VM, K3V, PVH,
V10-V45 series and more). Our engineers cross-check displacement, rotation
direction, flange, shaft and port specifications, then reply with an exact-match
quotation – usually within 2 4 hours. No risk of receiving the wrong unit.
Our pumps are built to the same dimensional and
performance specifications as the originals, and every unit is 100% run-tested
before shipment – at a significantly lower cost. For critical applications we
can also help source genuine units and let you compare honestly. Tell us your
application and pressure/flow requirements; we will recommend the right
cost-performance option, not just the most expensive one.
Yes – this is our core strength as a sourcing partner.
Beyond our catalog, we regularly supply Rexroth, Vickers/Eaton, Danfoss/Sauer,
Kawasaki, Parker and Casappa series pumps, motors and valves. Send the model
number and we will confirm availability and price within 24 hours. One supplier,
one shipment, one invoice – complete hydraulic shopping.
Yes, MOQ is 1 piece for trial orders – that’s how most
of our long-term clients started. Order 1 sample, verify quality on your
equipment, then move to volume orders with better tiered pricing (10+ and 20+
price breaks). Start with one unit today – we’ll arrange dispatch within 1-15
days.
We accept T/T,LC . For Old repeat big amount order we
support 50% deposit + 50% before shipment. We are possible to accept you to make
the payment via Alibab for the first order.
Yes. We are looking for regional partners in North
America, Eastern Europe and Southeast Asia – our three strongest markets.
Dealers get priority pricing, stock reservation for fast-moving models,
technical training materials and marketing support. If you buy regularly or run
a distribution / service business, ask us for the Dealer Program Sheet – we
prefer growing with a few serious partners over chasing one-off orders.
Stock models ship within 1-15 days from Shanghai port,
and our on-time dispatch rate is 100% – a record we protect like our reputation,
because we know a late pump can stop your whole project. We offer FOB Shanghai,
or door-to-door by sea / air / express. Tell us your destination port and we
will quote freight together with the product.
Every unit is rust-proofed, wrapped and packed in
export-grade wooden cases or pallets, suitable for sea freight and forklift
handling. We send you photos of the actual packing before shipment, and special
packing (vacuum sealing, fumigation-free plywood) is available on request.
Damaged-in-transit claims are handled by us first, paperwork later – you are
never left alone with the problem.
Every unit carries a 12-month warranty covering material
and workmanship defects. During warranty we ship free replacement parts or units
– no arguments, no ticket queues: you talk to the same person who sold to you.
Online technical support continues for the entire life of the product, long
after the warranty ends.
Send photos or a short video of the nameplate and
installation – our engineer diagnoses within hours, not days. If the spec was
wrong on our side, we replace it free. If it’s an installation issue, we guide
you by video call until it runs. This is exactly why 25% of our buyers come
back: problems are owned by our founders personally, not forwarded around
departments.
Yes. We help with displacement / pressure / flow
calculations, seal selection (NBR for standard, FKM for high-temperature
applications), and circuit compatibility checks. Our founders are hydraulic
specialists turned businessmen-when you ask a technical question, you get an
engineering answer, not a sales script. Send your system parameters and we’ll
verify the match before you pay.
Yes: NBR / FKM seal options, shaft and flange
modifications, port changes, rotation direction adjustments, drawing-based and
sample-based production, plus OEM nameplate, logo and packaging. Share your
drawing or sample – our engineers reply with DFM (design-for-manufacture)
feedback within 48 hours. Customization order quantity depends on the item; for
most modifications we are far more flexible than factories.